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Navigating the DSP

Published on January 9, 2024

Navigating the Disability Support Pension can be difficult, here are common barriers people face in applying to get the DSP and where you can go for help.

I don’t know where to start

DSP & Me – Disability Resources Centre (

This guide takes you step by step through what you need to know before applying for a DSP, so you understand the requirements and have the best chance of making a successful application if you are eligible. Note – You cannot work more than 15 hours per week before accessing the DSP (unless in an ADE). This is regardless of how much you earn.

You will not receive any DSP if you earn over a certain amount – $2332.00 for a single person over 21.

Where else can I find more information:

Social Security Law – Canberra Community Law (A great explainer video)

Home | DSP Help

Before claiming Disability Support Pension – Disability Support Pension – Services Australia

I need help filling out the form

A friend or support worker can help you fill in the form if you are unable to do so. The best way is online via the MyGov App, where your claim can be tracked.

Here is a link to the PDF form if you wish to print it:

You can get Centrelink to post one to you if needed.

You can also walk into a Centrelink branch and ask for help. They will need to become a ‘nominee’ to be able to assist with the report and if you need continued support.

If you have a mental health disability, Flourish Australia may be able to assist you in applying for the DSP

Advocacy for Inclusion may be able to help you if you have a barrier filling in the form because of your disability.

I had a claim, but it was rejected

Social Security Law can help you with Centrelink problems if you are living in the ACT. If you appeal within 13 weeks of the decision and your appeal is successful, you can receive back pay from the time you claimed the DSP.

Social Security Law – Canberra Community Law

I need to get medical evidence

The best way is to talk to your regular GP. The medical evidence needs to write in a specific way for the best chance to get on the DSP. You can use the information on page 12 – 14 of the DSP & Me document or the below form your doctor to fill out.

It is a good idea to bring a friend, family member or someone your trust with you to your appointment. They can support you to speak up for yourself and remember to ask for what you need. Evidence you submit needs to be less then 2 years old.

Other useful links:

Medical Evidence Bot | DSP Help

Medical evidence for Disability Support Pension – Disability Support Pension – Services Australia

For Health Professionals | DSP Help

Should you still experience barriers with the DSP application process due to your disability, please contact us to complete a new intake.

Download this resource: